State Farm® Insurance Agent Grace Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Will Oden
August 28, 2024
5
out of
5
rating by Will Oden
"Getting renters insurance set up was incredibly easy, Madi was very helpful at getting everything taken care of and making sure it got done right!"
We responded:
"Will, thank you for your review! I'm glad to hear that Madi was able to assist you effectively with setting up your renters insurance. We appreciate your feedback and are here for any future needs you may have. - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Rosie Lema
August 28, 2024
5
out of
5
rating by Rosie Lema
"I love Grace. She's amazing."
We responded:
"Rosie, thank you for your kind words. I'm happy you feel this way about our service. If you ever need anything, we're here to help. - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Muyao Xu
August 22, 2024
5
out of
5
rating by Muyao Xu
"Grace Roberts - State Farm made my first insurance claim stress-free! Maddie guided me through the process, explaining everything clearly. I was worried, but they took care of everything. Highly recommend!"
We responded:
"Muyao, thank you for your kind review. I'm glad Maddie could guide you through your first insurance claim and make the process clear and stress-free. We appreciate your recommendation and are here for any future needs. - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Việt Bao Pham
August 20, 2024
5
out of
5
rating by Việt Bao Pham
"Madilyn She works very smart and fast, finding out what is best for me."
We responded:
"Thank you for your positive feedback! I'm glad Madilyn could assist you efficiently and find great options for you. If you need any further assistance, feel free to reach out. - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Neil Rapues
August 18, 2024
5
out of
5
rating by Neil Rapues
"Our family has been with State Farm for 45+ years...starting back in Hawaii. Grace and Madi are great to work with and very responsive."
We responded:
"Hey Neil, Thanks so much for your review and for being with State Farm for over 45 years! I'm glad to hear that you find our office great to work with and responsive. We appreciate your loyalty and look forward to continuing to serve your family. - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Gustavo Perez
August 8, 2024
5
out of
5
rating by Gustavo Perez
"I’ve been working with Grace Roberts - State Farm for about a year, She has helped me find the best coverage for my house and cars, its always been a pleasure to have her as my agent since she always has a solution for every question or concern I have, always friendly and supportive, and answers me as quickly as she can. I highly recommend working with her or with State Farm!"
We responded:
"Thanks, Gustavo, for your awesome review! I'm really happy to know that you've had a great experience with our office over the past year. It's great to hear that we've been able to help you find the best coverage for your house and cars. I'm always here to provide support for any questions or concerns you have. Your recommendation means a lot! If you need anything else, don't hesitate to reach out! - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Дејан Суботић
July 30, 2024
5
out of
5
rating by Дејан Суботић
"James was very helpful, knowledgeable and friendly. He had answers to all of my numerous questions and he helped me choose options that met my insurance needs. Shopping for right insurance can be a frustrating experience and it was a relief at the end of it all to interact with James who helped me make the final decision and go with State Farm."
We responded:
"Hi Dejan, I'm so glad to hear that James was able to assist you so effectively! It's wonderful that he could answer all your questions and help you find the right insurance options. We understand that shopping for insurance can be frustrating, and we're happy James made the process easier for you. If you need any further assistance, feel free to reach out! - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Sara Yazdani
July 2, 2024
5
out of
5
rating by Sara Yazdani
"James is always there for you. He offered me a bundles or great deal 07/02/2024: I can’t appreciate them enough. They are super understanding and caring, willing to assist their clients with a smile on their face."
We responded:
"James strives to go the extra mile to provide you with the customer care that you deserve and we appreciate your feedback, Sara! Your kind words make our day! It is always our pleasure to be able to provide you with friendly, professional and thorough customer care. Thank you for the great review!"
Gracie Thomsen
June 25, 2024
5
out of
5
rating by Gracie Thomsen
"This insurance branch was extremely helpful, friendly, and supportive. Would 10/10 recommend them, it was a great experience!"
We responded:
"It is always our pleasure to be able to assist you with any of your insurance needs and we strive to provide you with the customer service that you deserve! Thank you for taking the time to leave us such a wonderful review and for your kind words, Gracie! We are honored to have earned your feedback!"
John Thompson
June 24, 2024
5
out of
5
rating by John Thompson
"Grace and her husband, James, have proven to be excellent agents. They have quickly responded to concerns, and have provided excellent information on our insurance options without resorting to the hard sale tactics that some employ. If you need an agent, give them a call."
We responded:
"John, I'm pleased to hear that you found our insurance options informative and our approach free of hard sales tactics. Providing excellent service without pressure is our priority! Thank you for recognizing our efforts, and we're here for all your insurance needs. - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Mark Long
June 21, 2024
5
out of
5
rating by Mark Long
"Super helpful and suggest ideas to help save costs."
We responded:
"Mark, I'm pleased to hear you found our cost-saving ideas helpful! Providing valuable suggestions to save on insurance costs is a top priority for us. Thank you for recognizing our efforts to assist you. If you have any more questions or need further assistance, feel free to reach out anytime! - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Mike Ellis
June 12, 2024
5
out of
5
rating by Mike Ellis
"Very efficient to have our home insurance policy set up at State Farm. Thank you!"
We responded:
"Thank you for choosing State Farm for your home insurance needs, Mike! We're pleased to hear that our team efficiently set up your policy. Your satisfaction is our priority, and we're grateful for your positive feedback. If you have any questions or need assistance in the future, feel free to reach out. - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Master Puyo
June 4, 2024
5
out of
5
rating by Master Puyo
"I recently had the pleasant experience with Madilyn from State Farm. From the very first interaction, Madilyn was incredibly professional, friendly, and attentive to my needs. She took the time to thoroughly explain all my options and answered every question I had with patience and expertise. She ensured that my coverage would take effect promptly and provided all necessary documentation in a timely manner."
We responded:
"Hi, I'm thrilled to hear about your fantastic experience with Madilyn at our office! We're pleased that she provided you with professional, friendly, and attentive service, ensuring your coverage was in place promptly. Thank you for highlighting her expertise and dedication. We're here for all your insurance needs! - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Edwin Mendez Rodriguez
May 30, 2024
5
out of
5
rating by Edwin Mendez Rodriguez
"Madilyn was helpful and friendly. Had a great experience."
We responded:
"Edwin, we're pleased to hear you had a great experience with Madi! We're grateful for your positive feedback and for recognizing our helpful and friendly service. If you ever need assistance in the future, our office is here for you! - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Danna Beal
May 2, 2024
5
out of
5
rating by Danna Beal
"Grace and Maddie have provided me the most wonderful customer service and helped me get my insurance needs resolved at the best price available anywhere. They were both professional but also warm and thoughtful. I had given up hope that an insurance company could find the right policies for me for so much less than what my former agency provided! I would gladly refer them to anyone looking for a better, more affordable service!"
We responded:
"Danna, thank you so much for leaving us a review! We appreciate your business and look forward to taking care of you and your family for many years to come :)"
Brian Bourgeois
April 19, 2024
5
out of
5
rating by Brian Bourgeois
"James worked to find a solution to my inquiry quicky. I also appreciated his communication style and following up after our initial conversation."
We responded:
"Brian, thank you for your feedback about James! I'm glad to hear that he was proactive in finding a solution for you and that you appreciated his clear communication and follow-up. - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Daniel Park
April 5, 2024
5
out of
5
rating by Daniel Park
"James has been really nice throughout the process of getting me into the insurance! It was a seamless process, and I loved it. I would definitely recommend. I wish I continue this positive experience with State Farm."
We responded:
"Thank you for the five-star rating, Daniel! I'm pleased to hear that you had a seamless experience with getting your insurance. I'm grateful for your recommendation and look forward to continuing to provide you with excellent service at State Farm. If you ever need assistance, feel free to reach out. Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Wentao Wu
March 31, 2024
5
out of
5
rating by Wentao Wu
"James and I spent more than an hour going through every detail of my current policy coverage. He is very knowledgeable and gives lots of helpful information. I would highly recommend this agent if you are with State Farm."
We responded:
"Thank you for the glowing review, Wentao! We are delighted to hear that you found our detailed policy coverage review helpful and informative. Our office is always here to assist you with any future insurance needs or questions. - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Laura Flanigan
March 31, 2024
5
out of
5
rating by Laura Flanigan
"Madi was professional and courteous while providing quick answers and Advice."
We responded:
"Thank you, Laura, for your delightful feedback! We're pleased to hear that Madi provided you with professional and courteous service, along with quick answers and advice. We're grateful for your kind words and look forward to assisting you with any future insurance needs. - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Donut Lord
March 28, 2024
5
out of
5
rating by Donut Lord
"Grace and her team have been awesome to me over the years. Lately, I have been working with Madi who has been 11/10. They even made my accident in '22 virtually stress free. Could not recommend enough!"
We responded:
"Thank you for the glowing review, Donut Lord! We are delighted to hear that Madi and our team provided you with exceptional service during your recent accident. We appreciate your recommendation and look forward to assisting you with any insurance needs in the future. - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Tianyi Zheng
March 15, 2024
5
out of
5
rating by Tianyi Zheng
"We just moved from Colorado to Kirkland and James was very helpful and prompt in helping us get everything set up"
We responded:
"Tianyi, we are thrilled to hear that James was able to assist you promptly during your move from Colorado to Kirkland. Our team at Grace Roberts - State Farm Insurance Agent is dedicated to providing excellent service, and we are grateful for your kind words. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us to help with your insurance needs! - Grace Roberts - State Farm Insurance Agent, Kirkland, WA"
Jim Carlson
March 1, 2024
5
out of
5
rating by Jim Carlson
"Madi has been great to work with. She is very thoughtful and responsive."
We responded:
"Jim, thank you for the shoutout for Madi! Our office loves being your good neighbor."
Daniella Tobar
February 26, 2024
5
out of
5
rating by Daniella Tobar
"I had the pleasure of working with Madi recently to secure both new car insurance and renter's insurance, and I couldn't be happier with the service I received. From start to finish, Madi was incredibly helpful, knowledgeable, efficient, and very professional. She took the time to understand my specific needs and patiently walked me through the different coverage options available, ensuring that I clearly understood what each policy entailed. Madi made the entire process seamless and stress-free, which was greatly appreciated as navigating insurance can often be overwhelming. Her professionalism and attention to detail were top-notch, and I felt confident knowing that she had my best interests at heart. Thanks to Madi, I now have peace of mind knowing that both my car and belongings are fully protected. I would highly recommend her services to anyone in need of insurance assistance. Thank you, Madi, for all your help!"
We responded:
"Daniella, thank you so much for sharing your positive experience working with Madi for your car insurance and renter's insurance needs. We're thrilled to hear that Madi provided you with excellent service and made the entire process seamless and stress-free. At Grace Roberts Agency, we strive to provide personalized assistance tailored to each customer's specific needs, and it's wonderful to hear that Madi took the time to understand your requirements and patiently guided you through the coverage options available."
Richard Eischens
February 15, 2024
5
out of
5
rating by Richard Eischens
"After talking with Grace today I was impressed as to her knowledge and caring to try and save her customers money. I plan on staying with her for all my insurance needs."
We responded:
"Richard, thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
Gemma Lei
February 14, 2024
5
out of
5
rating by Gemma Lei
"James went over my policy with me in detail, explaining everything in a way that was very easy to understand. Everyone at this office is very easy to talk to and I have no doubt I would have the best support possible if anything ever happens."
We responded:
"Thanks for the kind words, Gemma! We’re happy to hear James was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"