State Farm® Insurance Agent Grace Roberts

"Very helpful with updating my policy to get some additional discounts and providing me quotes for some cars I was looking at."

"Quick and easy peasy"

"Insurance agent B. Hansen was incredibly helpful in updating my auto policy. He recommended adding Roadside Assistance for just $1.10 a month, which gives me peace of mind at an amazing value. State Farm agents like him are always quick to assist and show they truly care about their customers. This experience reminded me why I stay with State Farm."

"I had such a great experience with State Farm! The team was incredibly friendly, easy to work with, and really took the time to make sure I felt taken care of. It’s clear they truly care about their customers, and I couldn’t be happier with the service I received. Highly recommend!"

"State Farm in Kirkland is a pleasure to do business with. I have shopped different car insurances before and they always have the best prices. James is always easy to reach, gets clear and fast estimates, and is always there in case I have any questions. I highly recommend."

"I didn't think that purchasing insurance could be enjoyable, that was until I had an experience that was both informative & friendly. I would definitely recommend anyone to look up and reach out to G.R. If you want to be treated like a person and not just another number."

"Have always been impressed with the Customer Service and great representation from State Farm."

"The office staff was easy to reach and reliable and Madi was very helpful through it all! Highly recommend!"

"Bristol took really care of me and made sure i understood what type of renters insurance I need."

"Madilyn was so helpful and resourceful.She took her time to explain what each item meant, and even went a step further to coordinate with the mortgage and escrow company on my behalf.She made sure I settled for a price within the budget .I recommend her and the State Farm company.Thank you."

"Bristol gave me a call, and even tho I ended up not buying a policy Bristol was very helpful and thorough with all my questions when comparing rates!! Would definitely recommend working with him to anyone due to his professional presence and depth of knowledge!! Thank you again!!"

"Paul managed to land me on State Farm insurance. He explained all the policies well and helped me find the best policy. All of the agents were kind and warm. I highly recommend working with them."

"My family and I came to Seattle area back in 2021 and was referred Grace Roberts via my San Diego State Farm agent. There were a couple to choose from, and I noticed that Grace had an outstanding review. And not only that, Grace's mom had been in the same business before retirement. I decided to give it a try. Madi Malmborg is the office manager at this agency. Unlike the some other insurances I've experienced, I could never reach a real person, or, I had to leave multiple phone messages before I can talk to someone. Grace & Madi were reachable, very spontaneous, knowledgable, and if uncertain of anything at the moment, I'll get a follow up without feeling "hanging there for answers". Through this four years, we've gone through adding young student drive behind the wheels, family acquaintances that came to Washington as a foreign student who needed a car and of course auto insurance coverages, weekend midnight "hit and run" by someone else which eventually caused the new vehicle to be totaled... Madi was on top of it with us, taking care of all the after math without forgetting to keep us informed, reminding us what should be kept in mind as well as what to look out for, and what to look forward to. They leave ZERO loose end. I would not hesitate to either refer them to a friend nor will I have any inner debates whether to give them a 5 star review or not. A BIG 555555 star review, definately Thank you #GraceRoberts Thank you #MadiMalmborg With appreciation & best wishes AK"

"My agent Bristol Hansen was very helpful and informative, i look forward working with him to cover all of my insurance needs."

"Really great to work with. I appreciate how friendly and responsive Grace and her team are, but even more than that I appreciate how proactive they are - they regularly reach out to see how I'm doing and whether anything has changed, and Grace schedules an annual review to look at our insurance needs all up. This isn't just to upsell me - they've often found things I no longer need and have been able to reduce my premiums."

"I’m have good experience she very nice to have conversation with I’m happy"

"Bristol helped me on the phone he is helpful"

"Bristrol helped me on a renters insurance. He is helpful and professional! Good experience!"

"James was very easy to talk to. He's exceptionally friendly, patient, and not pushy at all. I would recommend him."

"I've been with this agent for nearly five years and I know some factors are out of their control, but the continuous price increases are so unbearable at times. I talk to one rep and told one price, then when my bill comes out it's higher. I call and they say well it's out of our control or that person doesn't work here anymore. My bill just keeps going up, despite a perfect driving record."

"Madi is really helpful for everything, she patiently goes through every detail of my policy and answered all my questions! I’ve been with Robert’s insurance agency for 3 years, every time I reach out for some help about property insurance, car insurance, accident claim, Madi always responds very fast and efficient."

"Great customer service. Very happy with the service I received."

"Very patient and professional team. Really appreciate."

"I’ve been with Grace and James Roberts for a few years now and they’ve always been great to work with. Super helpful and easy to talk to whenever I have questions. I recently switched to a new car and they made the whole process really smooth. They explained everything clearly and helped me update my policy quickly without any hassle. Really appreciate their support over the years—definitely recommend them if you’re looking for good, reliable insurance agents."

"I can't speak highly enough of my experience with James here. He is extremely responsive and helpful. I was able to get great coverage tailored to my needs and it ended up being a great deal. Great local agency!"