State Farm® Insurance Agent Grace Roberts

"I had the pleasure of working with Madi recently to secure both new car insurance and renter's insurance, and I couldn't be happier with the service I received. From start to finish, Madi was incredibly helpful, knowledgeable, efficient, and very professional. She took the time to understand my specific needs and patiently walked me through the different coverage options available, ensuring that I clearly understood what each policy entailed. Madi made the entire process seamless and stress-free, which was greatly appreciated as navigating insurance can often be overwhelming. Her professionalism and attention to detail were top-notch, and I felt confident knowing that she had my best interests at heart. Thanks to Madi, I now have peace of mind knowing that both my car and belongings are fully protected. I would highly recommend her services to anyone in need of insurance assistance. Thank you, Madi, for all your help!"

"Recently was shopping for insurance, which is never fun. Knew State Farm was good and typically easier to deal with than a lot of insurance companies from my line of work. Hands down make helping their customer the priority and making processes simple for their insured. I can tell you, many other companies do not. I knew State Farm may not be the cheapest I could find but if the price was right, I knew it would be worth it. I reached out to the Grace Roberts agency and Madi assisted me. She was very helpful and weighed out all the coverage options and benefits and drawbacks to the ways I could add or remove coverages to save money. She had a great attitude and gave me sincere and honest answers and a different prospective I would not have had in looking at all those options. She was definitely earning my business with her customer service. In the end, she won me over on price too and again showed me her dedication to her customers by finding a discount to save me even more money, getting me a cheaper rate than she quoted me originally by finding me the discount. After reading the reviews, I think it is safe to say that these guys take care of their customers! I would recommend you reach out to Madi the next time you are shopping around for any kind of insurance. I know my experience really couldn’t have been much better/easier and I have amazing coverage at a reasonable rate, with a reliable agent to turn to- all with an extra discount. Thanks Madi. Appreciate you! - Darin Wade"

"James was so helpful and was able to cover my husband and I’s cars no problem since we moved from a different state he made it go smoothly and explained everything in detail. I’m very happy to have them on our side and treating us like humans and not just a number customer number. Thanks James!"

"I have been with State Farm for over 10 years and have always been satisfied with their service (granted, I haven't needed to use their services very much thank goodness but still, each interaction was great). I recently went over my policy with Madi M who was simply delightful. She took the time to explain all my policies and even found me areas were I could save money and yet I could be comfortable with the coverage I needed. Yay for State Farm!"

"I had a really great experience working with James Roberts and their team. For the first time I feel confident that I have the right coverage for all of my assets under one roof and someone I can speak with that will help me navigate insurance issues. I wasn't able to get this with either Progressive or Liberty Mutual. My insurance coverage was difficult to understand and fractured across multiple subsidiaries. James spent over an hour with me on the phone answering all of my questions. He even scheduled a follow up meeting with me and my spouse so she could also ask all of her questions. It feels great having the peace of mind knowing that my family has the right coverage, that I'll know what to do in the event I have to use my coverage, and my entire family is on the same page."

"I was very lucky to meet Grace and her team who patiently explained all the details to me and helped me choose the best option for my car insurance. I definitely recommend them. They also have service in Spanish which is a great help for Hispanics like me who do not speak perfect English .💫 Tuve mucha suerte de conocer a Grace y su equipo , quienes pacientemente me explicaron todos los detalles y me ayudaron a elegir la mejor opción para mi seguro de automóvil. Definitivamente los recomiendo. También cuentan con servicio en español lo cual es de gran ayuda para los hispanos que no hablamos perfecto inglés .💫"

"My husband and I had a washing machine leak in June 2023 from a cold water intake hose. My claim agent only answered the phone once from June until Nov. Madi from Grace Robert's State Farm was amazing!!! All the times we had issues getting payments or questions from Krystal she reached out to get answers. Without her our experience would have been a 3 instead of a 20. We're nearly done with repairs. Overall we are extremely happy with our State Farm team and most importantly Madi!!!! Thank you Deb and John Cox"