State Farm® Insurance Agent Grace Roberts

"Excellent, convenient, and great customer service. My agent Madi Malmborg was really nice and responded to my phone call and email very quickly. She is very enthusiastic, positive, patient, and efficient. Finding ways to get additional discounts for me. Deal with my claims very quickly and follow up with my claims really often to make sure I don't have any questions or concerns and make sure I am being taken care of. She is very professional and took the time and explain my policy and all the details with me clearly and patiently. I really recommended my agent Madi Malmborg. She is really awesome!"

"I recently had the opportunity to interact with Kelsy. Her professionalism and dedication to her clients are truly commendable. She took the time to explain the intricacies of different policies, ensuring I had a clear understanding of each one. Kelsy went above and beyond to help me find the best deal, demonstrating a genuine concern for my needs. Even though I ultimately chose another insurance company, my experience with Kelsy was extremely positive. Her expertise and customer service have left a lasting impression on me, and I plan to revisit State Farm for my auto insurance renewal in six months. I highly recommend Kelsy for anyone seeking comprehensive and personalized insurance guidance."

"I am exceptionally happen with my experience working with Grace Roberts. I needed renters insurance and she made my experience as easy as possible. I highly recommend anyone looking for renters insurance. In the Redmond, WA area some management companies are now requiring $300,000 personal liability insurance. And StateFarm was able to explain everything and get me the best deal possible. I really appreciate such amazing customer service. I’m now team State Farm!"

"AT GRACE ROBERTS,, MADI MALMBORG HAS HELPED ME, AND NOW MY HUSBAND, WORK THROUGH A SERIES OF NEEDED MOVES WITH VARIOUS RENTER'S INSURANCE REQUIRED BY EACH LANDLORD'S LEASE.. MADI KNEW HOW TO GET WHAT EACH LANDLORD REQUIRED, ACCURATELY & QUICKLY. MY HUSBAND WAS GENTLY, PROFESSIONALLY GUIDED THROUGH. I FEEL VERY COMFORTABLE RETURNING TO MADI & STATE FARM WITH FUTURE INSURANCE QUESTIONS & NEEDS. KATHLEEN SHOEMAKER"

"Getting a quote for renters and auto insurance with James was very easy. Much better than dealing with getting a quote online. He was very helpful in explaining the different options available to me and when I decided to purchase the policies he took care of everything quickly and made sure I had all the documents I needed. They are very responsive and I know that I will be well taken care of."

"Admirable experience - By far the best experience that I have had with an insurance agent. James was very personable & made this entire process seamless without any sense of doubt. He prioritizes the customer above all else & it shows. Tells you everything that you need to know & then some if you need. A true problem solver that cares about the customers well-being. This place exceeds the standard for their customers & potential customers. They get stuff done in a timely manner with great communication & expectations. I was inspired by the integrity & sympathy above all else. I wouldn’t want anyone else taking care of my insurance policies. Thanks James!"

"They are a pleasure to work with! James and his wife are very friendly, understanding and very patient. There was a language barrier between James and my mother since she doesn't speak english very well but James was very understanding and patient with her and I couldn't be more happy with their service, thank you!"

"Such a refreshing experience with State Farm! When I call, they answer and they are very attentive to my questions and needs. I switched from a provider that has been the opposite experience. Grace and Madi have provided an excellent customer service experience. I have auto, home and a renter’s policy with them, and highly recommend State Farm! Thanks again, Keren LaCourse"